Privacy notice

Who we are

Mirai Apps is a software development and sales company. For the purposes of data protection law, Mirai Apps is the controller of the personal information described in this notice. Our contact address for anything to do with privacy is [email protected].

What this notice covers

This notice explains how we handle personal information when you visit this website, write to us, or work with us. It does not cover third-party websites we link to, including our Discord server, which is operated by Discord Inc. under its own privacy policy.

Information you give us

We only ask for what we need to answer you. If you use the contact form or write to us by email, we receive:

• Your name, as you choose to give it.
• An email address we can reply to.
• The name of your company, if you include it.
• The contents of your message, and any files you attach.

We do not ask for special category information — such as health data, political opinions or religious beliefs — and you should not send it through this website.

Information collected automatically

Our web server records standard technical information when a page is requested: the IP address the request came from, the browser and operating system identified by the request, the page requested, and the time of the request. This is used to keep the site running and to investigate abuse. It is not used to build a profile of you, and it is not combined with anything you send us.

We do not run analytics, advertising or session-recording software on this site.

Why we use it, and on what basis

To answer your enquiry

We use your name, email address and message to reply to you. Where your enquiry is about a possible contract, this is done at your request before entering into a contract.

To run and protect the site

Server logs are processed on the basis of our legitimate interest in keeping the website available and secure.

To perform a contract

If we work together, we process the information needed to deliver the work, invoice for it, and keep the records the law requires.

To meet legal obligations

We keep certain records — for example, financial records — for the period required by applicable law.

Who we share it with

We do not sell personal information, and we do not share it for advertising. We share it only with organisations that help us operate, and only as far as they need it:

• Our hosting provider, which stores the website and its server logs.
• Our email provider, which transmits and stores correspondence.
• Professional advisers, where their involvement is necessary.
• Public authorities, where we are legally required to respond.

Where a supplier processes information on our behalf, we require it to protect that information and to use it only for the purpose we engaged it for.

How long we keep it

Correspondence about an enquiry is kept for as long as the conversation is live, and for up to twenty-four months afterwards in case you write again. If we work together, project records are kept for the duration of the relationship and for the period afterwards that the law or a contract requires. Server logs are rotated and deleted on a short cycle.

When information is no longer needed, it is deleted or irreversibly anonymised.

Your rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you, and receive a copy.
• Ask us to correct information that is wrong or incomplete.
• Ask us to delete information we no longer have a reason to keep.
• Ask us to restrict how we use it while a question is being resolved.
• Object to processing that we base on our legitimate interests.
• Receive information you gave us in a portable, machine-readable format.
• Complain to the data protection authority in your country.

To use any of these rights, write to [email protected]. We will respond within the period the law allows, and we may ask for enough information to confirm who you are before we act.

Where information is processed

We are a small team and some of our suppliers operate outside the country you live in. Where information is transferred internationally, we rely on a lawful transfer mechanism and require the recipient to protect it to a standard equivalent to the one described here.

Children

This website is intended for organisations and for adults acting on their behalf. We do not knowingly collect information from children. If you believe a child has sent us information, write to us and we will delete it.

Changes to this notice

If the way we handle information changes, this notice changes with it. The date at the top of the page is the date of the most recent revision. Where a change is significant, we will make that clear on the page rather than quietly replacing the text.

Contact

Questions about this notice, or about the information we hold, can be sent to [email protected].